Your mission:
As a Key Account Manager Team Lead, you are responsible for a major French account of the food industry and a big potential for the future of Too Good To Go, while recruiting, mentoring and developing a current team of 4+ Waste Warriors (Key Account Managers, Business Developers and Key Partner Manager).
Your role:
- Team leadership: ensure the team have the right tools and are in the best possible conditions to succeed through coaching, training & giving continuous feedback. You set the goals and objectives and are accountable for their overall performance.
- Partnering: Develop successful and strong relationships and be the main contact point for all departments into the key account (Marketing, CSR, Legal, Operations, Purchasing, Management….)
- Account Management: ensuring the partnership is strong and delivering strategies to grow the accounts (acquisition and optimisation). The focus should be on maximising our store coverage and overall supply, and guiding them on a zero waste approach.
- Mapping & Forecasting: Build and manage a robust franchised store pipeline and manage the growth and costs of your business unit.
- Pitching: create and deliver high quality, professional presentations to our partners, and confidently speak about the business and food waste proposition.
- Supporting rollouts: working with the team and the key accounts to plan, schedule and execute store rollouts and re-trainings at scale
- Marketing: Develop and coordinate a specific communication strategy based on the account needs in collaboration with our marketing department
- Contributing to the French Key Account strategy and supporting collaboration at global level for your accounts