Your role :
You will coach and inspire a team of 5 Key Partner Managers (KPM) and report to the Head of Success France. Your task is to nurture an environment where your team members can take responsibility for their performance, objectives and personal development.
Your missions :
- You drive the results of your team where team members focus on retention, optimization, communication and engagement with stores on our platform.
- You identify and track important performance metrics (3000+ stores from integrated & franchised chains from different sectors) .
- You maintain the excellent quality of our current key partners while encouraging, inspiring and empowering them towards more sustainable behaviour in order to help us grow our mission
- Mentor and develop a team of 5 Key Partner Managers and nurture an environment where they can excel through encouragement and empowerment
- You follow our KPIs in order to set up proactive processes to deliver better service to stores, amazing user experience and maximize the amount of meals saved
- You Build strong and efficient relationships with several major Key Accounts in the food industry, already partnering with Too Good To Go
- You work with the Head of Success in delivering a team strategy and focus on long term collaborations with our partners.
- You ensure knowledge and best practices sharing between the KPMs, Sales, Marketing and the Key Account Management team, locally and globally