Customer Solutions Engineer (Internship / Apprenticeship)

Détail de l'offre
Télétravail possible
July 2022
Publié le 22.04.22
  • Stage
  • Paris
  • Télétravail possible
  • July 2022
Détail du poste

The trainee will manage and assist our customers in the deployment of SaaS software.

He/she will have the opportunity to work on part or all of the activities leading to a successful platform implementation:

Data-analysis :

  • Analyse clients data : quality check, completeness, inputs needed for KPI calculations
  • Check Deepki platform calculation results (Excel…) : checking the integrity and quality of the SaaS plateform before delivery to the client.
  • Energy analysis, energy savings KPI

Platform customization :

Using our custom SaaS Framework, Software development tools, and backoffice software, you will help on :

  • Participate in the specification and implementation of SaaS business platform;
  • Setup data collection connectors with data-suppliers (energy suppliers, energy grid…)
  • Setup data-integration scripts (ETL : Extract – TRANSFORM – LOAD)
  • Customize Deepki features to meet clients needs: data-visualization widgets, custom user inputs, alerts thresholds, Tariff Optimization etc…
  • Create scripts and new calculations to provide custom KPIs needed for smart energy and CO2
  • Interact with our software developers to improve our product and features.

Platform deployment management:

  • Contribute to client presentations on key meetings (Powerpoints)
  • Organize meetings, roles, planning and communicate with various stakeholders.
  • Train the client users and assist them in using Deepki Platform.
  • Be responsible for the quality of the application and non-application deliverables and their use by the users;
  • Identify complementary needs, manage the customer roadmap and make complementary offers;
  • Participate in the capitalisation of expertise by producing notes and company presentations
  • Contribute to the management of energy saving projects;
Profil recherché

Essential qualities and skills:

  • Experience or training in energy / building / engineering / software development would be a plus
  • Quality and methodology
  • Communication and teaching skills
  • Sense of customer contact


Nice to have skills: 

  • Interest in sustainable development
  • Interest in computer development (python / R / ...)
  • Agile development methods (scrum / sprint / ...)
Wait for it
Since 2014, Deepki has been supporting real estate players in their zero-carbon transition. To achieve carbon neutrality, Deepki facilitates the alignment of all sector players around adapted ESG strategies and thus makes real estate more virtuous.